Privacy Policy

Last updated: 1st August 2025

At Origin Workwear, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us in any way.

1. Who We Are

Origin Workwear is a brand owned and operated by Origin Wear Ltd, a UK-registered company.
Our website address is: http://www.originworkwear.co.uk
For any questions regarding this policy or your personal data, please contact us at:
Email: sales@originworkwear.co.uk

2. What Information We Collect

We may collect and process the following data:

Identity Information – name, business name, job title
Contact Details – email address, phone number, shipping and billing address
Order Details – items purchased, personalisation info (e.g., logos)
Payment Information – processed securely via trusted third-party providers (we do not store card details)
Website Usage Data – IP address, browser type, device info, pages visited (via cookies and analytics tools)

3. How We Use Your Information

We use your data to:

Fulfil your orders and provide customer service
Personalise your experience with us
Communicate about your order, delivery, or promotional offers (if opted in)
Improve our website and services
Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data under one or more of the following bases:

Contractual necessity – to fulfil your order
Consent – for email marketing (where applicable)
Legal obligation – for tax, accounting, and regulatory purposes
Legitimate interests – to improve services and prevent fraud

5. How We Share Your Information

We do not sell your personal data. We may share it with:

Trusted third-party payment processors (PayPal, Stripe & DOJO)
Delivery partners (e.g., Royal Mail, couriers)
IT and software providers (e.g., our website host, email system)
Legal and regulatory authorities if required

All third parties are bound by confidentiality and data protection obligations.

6. Data Retention

We retain your information for as long as needed to provide services, comply with legal obligations, or resolve disputes. Typically, this means:

Customer and order records: up to 6 years
Email marketing data: until you unsubscribe or request deletion

7. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Correct inaccuracies in your data
Request deletion of your data (where lawful)
Withdraw consent at any time
Object to or restrict processing in some circumstances
Request data portability

To exercise any of these rights, please email us at sales@originworkwear.co.uk.

8. Cookies

Our website uses cookies to enhance your experience, track usage, and enable features like the shopping cart. You can manage cookie preferences via your browser settings. See our [Cookie Policy] for more.

9. Data Security

We take security seriously and implement appropriate technical and organisational measures to safeguard your data. This includes secure website connections (SSL), encrypted payment processing, and access controls.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website. We recommend reviewing this page periodically.

Transfers Outside the UK/EEA

Some of our third-party service providers may be based outside the UK or European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as reliance on adequacy decisions or Standard Contractual Clauses, to ensure your personal data remains protected to UK GDPR standards.

Automated Decision-Making and Profiling

We may use cookies and analytics tools to personalise your experience on our website. These tools help us understand browsing behaviour and improve our services. No fully automated decisions with legal or significant effects are made without human involvement. You have the right to object to profiling or request human intervention at any time.

Security and Data Breaches

We implement appropriate technical and organisational measures to protect your personal data. These include secure servers, encryption, restricted access, and regular monitoring. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the Information Commissioner’s Office (ICO) as required by law.

Contact Us

For any questions or concerns, contact:
Email: sales@originworkwear.co.uk